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Shipping

Planet-friendly shipping worldwide

We express post each domestic order at a flat rate of $10. You will receive your goods within 1 - 5 business days within Australia. Enjoy same day dispatch if you order before 12pm. 

We use home compostable courier bags and 100% biodegradable tape to package all our eyewear.

For overseas orders we charge a flat rate of $20. Please allow 7-14 days. If you require your product sooner, you can contact us for express DHL courier overseas if you have a specific requirement and are happy to pay courier rates of approximately $50. Email us at info@ozeano.com.au with your request.

 

Carbon-neutral shipping

All shipping of Ozeano products is carbon-neutral, via either Sendle or Australia Post.

Sendle partner with South Pole Group to offset the emissions of every parcel that is picked up and delivered, supporting emissions reduction projects here in Australia and across the world. Australia Post purchase carbon offset credits, mostly in Australia, to match the calculated emissions for the deliveries provided.

Once your order is on its way, we'll send you a tracking number so you can keep track of your parcel.   

 Domestic Shipping Policy

Shipment processing time

All orders made before 12:00pm  are processed and dispatched on the same day. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed to the following day. 

TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.